- Microsoft continues to dominate the market and business processes continue to be hobbled by closed (or at least opaque) file formats.
- The Open Document standard becomes a (close to) universal standard with many interoperating software systems that work nicely with each other to facilitate "knowledge flow". People and organizations get the maximum benefit from their data and information assets for the lowest cost.
In any case, to update Sun Microsystems' saying: "The internet is the computer". Call it Web 2.0 if you wish, but I see the trend to SOA and interactive web portals as a natural evolution of the internet.